11/1/2022 0 Comments Cardano on ledger live![]() If your balance is still not showing as you expect and you are confident that you have entered the correct wallet address during your purchase, please do follow the TX ID on a blockchain explorer to ensure the transaction has indeed completed. Of course, the wallet used for the purpose of this demonstration has had no transactions sent to it and is empty. It will only take a few moments for your device to re-sync, and you’ll be taken back to the main screen.įrom here, you can click on BTC Main (or whatever you named your wallet account during set-up) on the left and your correct balance should now show in the main screen. As long as your Recovery Sheet is safe and sound and you know exactly where it is, go ahead and confirm. Your second option on this screen is Clear Cache.Īfter clicking Clear, you will receive the following warning. The settings screen will appear and from here, click Help which is the fifth option across. To do this, click on the cog in the very top right corner and choose Settings from the dropdown box. This is going to create a forced resynchronisation with the blockchain clearing the cache reloads the data pulled from the blockchain, and should ensure the correct balance is displayed. In this instance, we’re going to clear the cache on Ledger Live. If your balance is still not showing, there is one more step you can take. I’m using Bitcoin in this example so clicked on BTC Main to the left under accounts, and in the top right corner, you can see that this has been synchronised again. Just enter your PIN on the Ledger device, and you’ll see the next screen.įollowing this process with Ledger Live will automatically re-synchronise your device as you can see here. Now, you can reconnect your Ledger and open Ledger Live back up. ![]() On a Mac, click the Apple icon in the top left-hand corner, choose Force Quit from the dropdown menu, highlight Ledger Live in the pop-up box and click Force Quit again. #CARDANO ON LEDGER LIVE WINDOWS#To shut the app down on a Windows machine, hit CTRL+ALT+DEL, head to File Manager, select Ledger Live and then click quit. Disconnect the device from your computer and shut down the Ledger Live app. Your Ledger is probably connected to your computer and the app already. ![]() The wallet used in these examples is simply for testing so won’t show any balances, but I can still point you in the right direction. 9/10 times, this is the incredibly easy fix. The very first thing you need to do is refresh your Ledger wallet through the Ledger Live app. So it’s been a while, we’ve confirmed the order is complete, and you still can’t see your updated balance? If you want, you can ask us to send you the transaction ID which you can use to follow it through to completion on an explorer. If you’ve purchased Bitcoin, keep this in mind and wait it out. I’ve experienced both extremes first hand! Remember, it is the blockchain that keeps a record of the true “balance sheet”, so you can always open a blockchain explorer and search for your wallet address to find your correct balance.īitcoin can take anywhere from five minutes to over an hour to reach your wallet after sending. To fix this issue follow the steps below. Occasionally, the Ledger Nano S or X can show a false or null balance on Ledger Live, which is a temporary display or server issue. #CARDANO ON LEDGER LIVE HOW TO#So you’ve fired up your Ledger Nano S or X for the first time, set it up and made your first purchase through BitPrime but when you see an incorrect balance in Ledger Live and wonder where your coins are.ĭon’t stress! In this article, I’m going to be covering how to troubleshoot your Ledger when the balance doesn’t reflect your most recent purchase. Reading Time: 3 minutes Incorrect balance showing on your Ledger Nano S or X or in your Ledger Live app? ![]()
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